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Privacy Policy

Welcome to Guts Casino Philippines. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our practices regarding data collection and usage for our Guts Online Betting platform.

1. Introduction & Scope

This Privacy Policy applies to the Guts Sportsbook PH and Guts Casino Philippines websites, mobile applications, and related services. By using our platform, you consent to the data practices described in this statement. We aim to provide a transparent environment for all PH players to enjoy Guts Betting PH with peace of mind.

2. Information We Collect

To provide a premium experience at Guts Casino Philippines, we collect various types of information:

  • Registration Data: Full name, date of birth, email address, and Philippine mobile number.
  • Payment Details: Transaction history, partially masked card numbers, and e-wallet identifiers (GCash, Maya).
  • Gameplay Activity: Records of bets placed, games played, and win/loss statistics.
  • Technical Data: IP address, device type, browser version, and operating system.

3. How We Collect Data

Data is gathered through various touchpoints on the Guts platform:

  • Direct Input: Information you provide during registration or when contacting support.
  • Automatic Tracking: Usage data collected via cookies and server logs as you navigate our site.
  • Third Parties: Verification data from KYC (Know Your Customer) and AML (Anti-Money Laundering) service providers.

4. Purpose of Data Usage

We use your information to maintain the integrity of Guts Online Betting:

  • Account management and identity verification.
  • Processing of deposits and withdrawals securely.
  • Personalizing your gaming experience and bonuses.
  • Prevention of fraud, money laundering, and underage gambling.
  • Compliance with local Philippine gaming regulations.

5. Data Sharing & Disclosure

Guts Casino Philippines does not sell your personal data. We only share information with:

  • Payment Processors: To facilitate financial transactions.
  • Regulatory Authorities: To comply with legal obligations and PAGCOR requirements.
  • Verification Partners: For identity checks and credit risk assessment.
  • Analytics Providers: To help us optimize platform performance.

6. Data Security Measures

The safety of your data is our top priority. We employ industry-standard security protocols:

All sensitive information is encrypted using 256-bit SSL/TLS technology. Our servers are protected by advanced firewalls and monitored 24/7. We conduct regular security audits and maintain strict access controls to ensure only authorized personnel can handle your data.

7. Cookies & Tracking

We use cookies to improve your experience on Guts Betting PH. "Session cookies" are used for your current visit, while "persistent cookies" remember your preferences for future logins. You can manage cookie settings through your browser, but disabling them may limit some features of the platform.

8. Player Rights

As a valued user of Guts Casino Philippines, you have the right to:

  • Access a copy of the personal data we hold about you.
  • Request the rectification of inaccurate or outdated information.
  • Request the deletion of your data (subject to regulatory retention requirements).
  • Opt-out of marketing communications at any time.

9. Data Retention Policy

We retain your personal information only as long as necessary to provide our services and comply with legal or regulatory requirements. Typically, data is kept for five years after account closure to meet AML and auditing standards in the Philippines.

10. Age Restriction

Guts Casino Philippines maintains a strict 18+ policy. We do not knowingly collect data from individuals under the legal gambling age. If we discover a minor has provided information, we will immediately terminate the account and delete the associated data.

11. International Data Transfers

Your data may be processed on servers located outside of the Philippines. Regardless of location, we apply the same high standards of protection and ensure that all transfers comply with international data protection laws and safe harbor frameworks.

12. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled at Guts Casino Philippines, please reach out to our Data Protection Officer:

Email: [email protected]
Live Chat: Available 24/7 via the platform dashboard.

Last Updated: January 1, 2026

Your privacy is our commitment. Guts Casino Philippines utilizes advanced encryption to protect every transaction.